Abstract
Coca cola is a multinational company which offers soft drinks and other beverages to the markets across the globe. However, during their operations, the abuse and unfavorable working environment is evident. Therefore, the purpose of the research is to diagnose the reasons why change is needed in the company and devise the programs which can assist in solving the problems. These will improve its growth hence sustainability.
Introduction
A healthy workplace environment is ideal when it comes to maintaining a positive outcome in a stressful environment. The vital factor that influences the employees' motivation, happiness, productivity, and efficiency is the conducive and creative work environments. Coca-Cola is an American corporation, manufacturer, marketer and retailer of nonalcoholic beverages syrups and concentrates. It was started in 1886 by John Stith in Atlanta Georgia and currently sells its products to the global markets. Over time, the company have grown in scope and become a multinational company. Its products and brands are sold in the markets across the globe. However, given that the company has a poor working environment, there is need for its diagnosis to improve and design an organizational development intervention to achieve a positive change.
Reason why the organization was chosen
The Company was chosen since the researcher was well versed with its processes, operations and strategies which they adopt in their operations. The main aim was to disclose the mistreatment and unfavorable working conditions in the company. It also aims at disclosing the exploitation which the employees had been subjected to and what should be done to rectify the situation. The information will be very vital for the policy makers to take action against the ill practices enhanced in the company and help the management team especially the CEO to make a decision which can improve the productivity and performance of the company.
Diagnosis of why change is needed
In the company, the employees are subjected to long hours of work, low payments, abuse, and poor communication from the management team and executives. There is a high level of discrimination in terms of gender, race and color and the females are encountering sexual harassment. These tend to lower the morale, commitment, innovativeness as well as productivity of the labor force. Besides, if it persists in the long run, the company's performance, customer relation and growth of the company will deteriorate. It can also lead to go slow, boycotts and strike among the employees, a process which can hinder the production process over time. Therefore, before the company loses its market share and competitive edge, there is need for the board of directors to initiate the process of change. These will restore the situation to equilibrium.
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Proposed programs and initiatives for change
In order for the company to create a good working environment, there is need for the company to strengthen their internal control process and set policies which controls discrimination in any form, and sexual harassment. They should also adopt the 6-8 hours of working per day and improve their level of communication to the employees. Besides, the vertical, horizontal forms of communication should be adopted to improve the communication process. These assist in the creation of the good working environment. The plight of the workers should be attended to, their welfare enhanced and their skills improved through training programs. The company should provide different incentives such as paid holidays, work-performance rewards, and enhancing promotion based on performance. These can improve their productivity and commitment to the achievement of the organizational goals and objectives.
Conclusion
It can thus be evident that Coca-Cola Company has been subjecting its employees into unfavorable working environment. Therefore, it is the work of the CEO and the board of directors to strengthen the internal control policies as well as changing the organizational culture. These will improve operations as well as performance over a given period of time.
References
Amabile, T. M., Conti, R., Coon, H., Lazenby, J., & Herron, M. (2010). Assessing the work environment for creativity. Academy of management journal, 39(5), 1154-1184.
Chang, H.-C, California State University, & Hayward. (1997). Coca Cola Company.
DLI Productions Inc. (2014). The Coca Cola Conquest - Part II: Cola War and Peace. Montreal: Author.
Maicibi, N. A. (2003). Pertinent issues in employees management. MPK Graphics.
Richmond, V. P., McCroskey, J. C., & Davis, L. M. (1982). Individual differences among employees, management communication style, and employee satisfaction: Replication and extension. Human Communication Research, 8(2), 170-188.
